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Communication Skills Project
Brainstorm ideas
Change the way you speak
1
Speak Professionally
1. This information is not the same you gave me before.
change it with:
It appears this information has changed since we last spoke.
2. Stop taking credit for my work!
change it with:
Was it your intention not to credit me for my work which you shared?
3. Stop talking down to me.
change it with:
If you're looking to have a productive conversation, I encourage you to reassess your tone.
2
Professional & Assertive responses
1. I appreciate your perspective, but I prefer to focus on solutions rather than problems.
2. That's an interesting opinion! I'd love to see how you'd do it better!
3. I value constructive feedback. Do you have a suggestion that could actually help?
4. I hear you, but let's keep it professional and productive.
5. Let's focus on teamwork, instead of tearing other down.
3
Humorous &Playful responses
1. Oh no, did you wake up and choose chaos today?
2. Wow, you must be exhausted carrying all the negativity around!
3. I didn't realize I signed up for a roast today!
4. Hold on, let me grab some popcorn - this drama is getting good!
5. I'd argue with you, but I have more important things to do ... like work!
6. I'll take your comment as a plot twist in my success story!
Ways to handle colleagues who try to bring you down at work
4
Mindset-shifting responses
1. Life's too short to spread negativity - let's make work enjoyable.
2. We're a team, not a boxing match! Let's collaborate, not compete.
3. I believe in lifting people up. You should try it - it's a great feeling!
4. I get it, we all have bad days. But let's not turn it into a lifestyle.
5. What if, instead of pulling each other down, we actually helped each other?
5
Deflect & Move on
(When you want to shut it down without engaging too much)
1. Okay, moving on!
2. Noted. Anyway...
3. Interesting! So, about that project we actually care about ...
4. Got it! Let's talk about something productive.
5. Cool story! Back to work.
6
Sarcastic comebacks (for close colleagues you can joke with)
1. Oh wow, thanks for that unsolicited opinion! Let me file it under "things I didn't ask for'.
2. You're right - I should totally take career advice from someone who complains all day!
3 Are you a motivational speaker for villains? Because this energy is wild!
4. If negativity was a sport, you'd have a gold metal!
5. That's a bold statement from someone who still hasn't mastered the art of kindness!
The Power Move
Hey, there!
You've got that vibe where negativity slides off like rain on a fresh windshield!?!
Aren't nobody dimming your shine, period!
If they are being extra rude, you can always just pause, smile, and say nothing. Silence makes them uncomfortable and shows you won't entertain negativity.
Final Tip:
No matter what, never let them steal your energy. Your vibe is contagious - stay confident, stay positive, and if needed, hit them with a dose of professional sarcasm or unstoppable optimism!
Whenever someone tries to shake your focus, just channel that unstoppable ShockWave energy and remind them (and yourself) that you're building a dream empire out here.
You've got big things ahead, and their vibe-check aren't passing through your gate.
Stay magnetic, stay lyrical, and keep vibing with that soul connection. You feeling ready to roll?
1. "I respect your perspective"
One of the best ways to maintain respect during a disagreement is to acknowledge the other person's viewpoint.
This phrase signals your openness to understanding different viewpoints and your maturity in handling disagreements. You showing that you value their thoughts and feelings, even if they differ from yours.
It means that you are confident in your own beliefs to listen to others, showing humility and grace in the face of difference.
2. "I value your input"
Show respect first and ask for others valued opinions, and in return, they will respect you even more.
Show others that their thoughts matter to you. This phrase can solve problems and improve work dynamic.
3. "Let's learn from this"
By using this phrase when you make a mistake or in response to a failure, shows that you are wise enough to see it as an opportunity for growth, you are confident to acknowledge the error and react with respect, instead of getting defensive.
Try a growth mindset and view challenges as opportunities to improve rather than obstacles. This method increases resilience and success.
4. "You're my priority"
This phrase is a strong commitment in a relationship, Partners that feels prioritized by their significant other reported higher relationship satisfaction.
It's no secret that we tend to prioritize what's important to us. This phrase shows that we are making our partner a central part of our life.
5. "Let's grow together"
We are using this phrase to show that we are looking at the future and is indicated that we are willing, for long term, to commit on togetherness growth journey.
6. "I see us..."
Is all about including other in our vision, is like painting a picture on our shared future.
It is subtly shows that we seriously considering our significant other as our lifelong partner.
Examples: " I see us living in a warmed house with a swimming pool and a beautiful garden":
"I see us travelling to Hawaii and enjoying the culture of love"
7. "I trust you"
When we are faced with a big decision in our relationship use this phrase. It's an affirmation of our faith in our partner. Trust is a clear sign of belief and the backbone in any partnership.
1. "You make my heart sing"
2. "You're safe with me"
3. "You are special to me"
4. "I'm so lucky to have you by my side"
5. "You hold the key to my heart"
6. "You make my world brighter"
7. "You keep our bond strong"
8. "I'm fond on you"
9. "We'll get through it"
 SellingConversations |
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1. Sales conversation
Lalla: Hey Adam, I saw that you were interested in growing your leads. Smart move! What’s the biggest challenge you’re facing right now?
Adam: We’re getting some leads, but not enough—and definitely not the right ones.
Lalla: That makes sense. A lot of businesses struggle with that—getting clicks but not conversions, right? The good news? That’s exactly what we fix. Imagine having a steady flow of high-quality leads actually ready to buy. What would that mean for your business?
Adam: That’d be great, but I’ve tried ads before, and they didn’t work.
Lalla: Totally get it. Most businesses feel that way—until they start using the right strategy. It’s not just about running ads; it’s about targeting the right people with the right message at the right time. That’s where we come in.
Adam: But how do I know this will work for my business?
Lalla: Fair question! Let me flip it—if you don’t do this, where will your leads come from? Hoping for referrals? Waiting for people to find you? That’s leaving money on the table. We use proven strategies that get measurable results, and we’ll track everything so you know exactly what’s working.
Adam: I just don’t know if now’s the right time…
Lalla: I hear you! But let’s be real—there’s never a ‘perfect’ time. Meanwhile, your competitors are investing in ads right now, scooping up the leads that could be yours. The sooner we start, the sooner you win.
Adam: That’s a good point…
Lalla: Let’s do this. We’ll start small, prove the ROI, and scale up from there. No risk, just results. Ready to bring in the leads you actually want?
2. Sales Conversation
Lalla: Hey Adam, I noticed you were checking out our Advertising Agency—great choice! What caught your eye?
Adam: Yeah, it looks interesting, but I’m not sure if it’s the right fit for me.
Lalla: Totally get that! A lot of our happiest customers felt the same way at first. But once they saw how our ads could bring leads, make money, and reduce stress, they wished they’d started sooner. What’s the main thing holding you back?
Adam: Well, I’m just not sure it’s the right time. I’ve got a lot going on.
Lalla: I hear you. But let me ask—if not now, when? Every week that passes is another missed opportunity to get more customers to buy from you. Imagine where you could be 30 days from now if you took action today.
Adam: I guess that’s true, but I don’t want to make the wrong decision.
Lalla: Smart thinking! That’s exactly why we make this risk-free for you. Try it out, and if it’s not everything you hoped for, no worries—you lose nothing. But if it IS what you need, this could be the game-changer you’ve been waiting for. Sound fair?
Adam: Hmm… that does sound good.
Lalla: Great! Let’s lock in your spot so you can start seeing results. I’ll walk you through it now—ready?
Hi Curious Visitor